Car Rental Terms and Conditions

  1. Hirer/ Driver requirements

    Hirer and any additional driver have to:

    • Be 24-60 years old with at least 2 years of driving experience.
    • Singaporean: Hirer and any additional driver have to produce original Singapore NRIC and original Singapore driving license upon collection of vehicle.
    • Foreigner: Hirer and any additional driver have to produce original passport or other permit and original valid country driving license or international driving permit.
    • Only authorised drivers are insured to drive our rental vehicle.

  2. Rates

    • All prices quoted are in Singapore dollars and are subject to 7% GST (Goods and Services Tax).
    • Rental is calculated based on 24 hours basis. Minimum rental duration for weekday is 1 day and weekend is 2 days.

  3. Malaysia Drive

    • All our vehicles can be driven to Malaysia up to Kuala Lumpur only with additional surcharge of $40 per day.
    • Towing service will be provided in the event of a breakdown / accident in Malaysia. No replacement car will be given in Malaysia.

  4. Fuel

    • Upon returning of the vehicle, Hirer should refill the fuel back to the same level as per given. Any petrol shortage will be charged at $20 per 1/8 tank.
    • Refuel vehicle with minimum 95 Octane petrol / 98 Octane petrol (For Premium Continental) Diesel Euro 5.

  5. Mileage

    • Mileage is limited to 200km per day or 1200km per week for Singapore drive. Excess mileage would be charged at $0.40 per km.
    • No mileage cap for Malaysia drive.

  6. Collision Damage Waiver (CDW) insurance

    • All our vehicles are covered under insurance subject to damage excess liability, the damage excess liability may be reduced by purchasing optional CDW insurance.
    • The excess for Malaysia use vehicle is double of the applicable excess.
      CDW Table Excess liability CDW insurance (Daily) Reduced excess (Monthly) Non-Waiverable Excess
      1600cc & below $2,500 $15 $150 $750.00
      1600cc & above $3,500 $20 $210 $1,000.00
      Luxury – Continental Cars of 3000cc & above $4,500 $25 $240 $240

  7. Deposit and Payment

    • Refundable deposit is required for each and every rental:
      • Singapore usage – $ 300
      • Malaysia usage – $ 500
      • Cars of 3000cc & above – $800
    • Deposit is payable upon collection of vehicle.
    • We accept major Credit Cards (Mastercard and Visa) or NETS payment only.
    • Cash payment is not accepted.

  8. Self-collection and returning of vehicle

    • Hirer may collect/return the vehicle from/to our office during our office operating hours:
      • Weekdays (Mon to Fri) – From 8:00am to 5:00pm
      • Saturdays – From 8:00am to 4:00pm (HQ office)
      • Saturdays – From 8:00am to 12:00pm (Outlets)
      • Sunday / Public Holidays – Closed

  9. Optional Add-ons

      Daily Rental Rates Monthly Rate
    Child seat $10 $150
    Additional driver (3rd driver onwards) $5 $50

  10. Cashcard

    Hirer / Driver is to be reminded to purchase / insert Cashcard into the In-vehicle unit (IU) for ERP gantry / carpark entry.

  11. Fines And Notices

    Hirer / Driver is responsible for all fines, penalties and summons incurred during the period of hire in Singapore and Malaysia.

  12. Advance Booking

    Hirer may collect/return the vehicle from/to our office during our office operating hours:

    • Able to book up to 90 days in advance.
    • Motorway Car Rentals reserves the right to assign any vehicle of similar or higher capacity in accordance to our stock availability should the booked vehicle becomes unavailable.

  13. Cancellation Policy

    • A one day paid hire charges will be forfeited if cancellation notice is less than 48 hours (2 working days).
    • Deposit will be forfeited during festive / rental peak period.

  14. No Show

    In the event that the booked vehicle is not collected or not collected at the agreed time, hire charges paid will be forfeited.